I am an Executive Virtual Assistant with more than 5 years of experience in the e-commerce industry, looking for my next opportunity where I could use my skills and knowledge expertise to good use and benefit the company.
I manage the Shopify account and all the social media accounts of the company using Meta Business Suite. Design and create creative contents for posting and events. Helped customers with questions and concerns, making sure they felt heard and valued. Handled billing inquiries, processed returns, and facilitated exchanges, ensuring customer satisfaction. I also edit YouTube videos and short videos for TikTok, IG/FB reels. I've been leading the charge in making sure our emails reach the right inboxes at the right times. I've been hands-on with Klaviyo, orchestrating those email journeys that turn subscribers into loyal fans.
Funnel Designer/Lead Generation Specialist
Pam Roux Marketing – (Q3 2022-Q4 2022)
I create lead generating, sales, and marketing landing pages/funnel designs by using effective design principles. I'm the go-to person for finding potential customers who could really benefit from what we offer. My job is to reach out to folks who might be interested, spark their curiosity, and make sure they're all set up to take the next steps.
Social Media Manager/Graphics Editor
ELIWAYREI LLC – (Q2 2022-Q4 2022)
I manage all the social media accounts of different stores of the company using Meta Business Suite. Design and create creative contents for posting and events.
Shopify Executive Virtual Assistant
FMDV COMPANY – (Q4 2021 - Q2 2022)
I worked as a virtual assistant for an e-commerce business and did product research, product listing, product promotions, and social media pages.
Shopify and WIX Store Supervisor
JAMMIC Clique Company – (Q1 2020 - Q4 2021)
My acquired experiences here broaden my knowledge in the e-commerce industry and expertise in dropshipping. I handle admins, deal with suppliers, add and list products, create store websites, and use various plug-ins. Handled all store admins and managed their commissions.
Monitoring every client’s credit account. Keeping track of the company’s transactionsand assessing the company's financial structure.
Customer Service Associate and Brand Admin
Atlas Creative Group– (Q2 2018 - Q3 2019)
Close sales and lead customers through the purchasing process. I also catered inquiries and concerns from ambassadors. After a good performance in sales, I got promoted to store admin where I manage sales and sales agents.
